Family owned and operated since 1971

Shipping-We ship goods in the united states lower 48 states, Please call for any other shipping 1-218-454-7802. We ship both flat rate freight (MME Freight) and small  parcel (USPS) flat rate. Also calculated shipping through (Fedex) based on dimensions and weight.

In the case a refund is necessary, the payment will be returned to the original payment method. The purchaser has 30 days to complete the return procedure. If items being returned are due to customer order error, there is a 15% restocking fee. We are not responsible for the customer purchasing the wrong model, style, color, etc. If there is a manufacturer error, or you received a wrong item, please call us and we will gladly help you with these issues.

Pleasureland RV Surplus Store will not accept items for return that have been used, and/or damaged after delivery. Items that have been installed or attempted to be installed will not be returned.

Please note: Shipping and handling charges are non-refundable. The customer is responsible for shipping charges to return the wrong items.

In the event of a package being delivered damaged, please be able to provide clear pictures of both the damaged product, and the product with it's original packaging. This information is necessary to make a successful claim. 

(Office hours Monday through Friday 9:00am to 5:30pm)

When returning an item please include the following information in the box:

Order ID:
Reason for return:
Date returned:

Email: [email protected]
Attn: Returns
PleasureLand RV Surplus Store
16599 State Highway 371 N
Brainerd, MN 56401
Phone 218-454-7802